Frequently Asked Questions

We have listed below a few questions we are frequently asked by our clients. For more information or queries, please contact us at info@softvictor.com

Q. What kind or category of companies do you generally work for?

A. We are open to work with brands of all sizes and capacities. We treat all our clients with respect and individuality and deliver our best, despite their size, category or experience differences.

Q. What are your working hours? When will you be contactable?

A. Our official working hours are from 10:00 AM to 7:00 PM, though you can contact us between 10:00 AM to 7:00 PM

Q. How will I know if your services are effective for my business?

A. When you contact us, we will first study and analyze the needs of your business with respect to our services, be it designing and development or SEO and other digital marketing services. We will gradually send you a proposal, specific to your requirements, through which you will get the picture clear as to how our services can fulfil your business goals.

Q. Will you sign a Work Agreement before starting work?

A. Yes, definitely! We are a professional company and follow ethical business practices. We can discuss and deliberate upon the work and services, but the work shall commence only after a due agreement.

Q. Where are your clients based?

A. Most of our clients are based in the USA, but we have also worked for some European clients.

Q. Do you follow a fixed price model or flexible? How do I determine my budget?

A. We have listed our packages on our website, but these are flexible and for reference purpose so that you get an idea of our pricing range. Once we analyze your requirements, we will offer you a price and work proposal specifically tailored to your business needs.

Q. What payment options do I have?

A. We offer multiple payment options. You can make your payment online through paypal, skirll, payoneer, western union and wire transfer.

Q. Do I need to make any advance payments? If yes how much?

A. Yes, you need to make 10% payment at the time we make the agreement.

Q. Can I pay in any other currency apart from US$?

A. Yes, We accept Maximum Currencies.

Q. Is there a refund policy?

A. If this is your first order with us, you can cancel it within 24 hours of the payment sent. Going forward in subsequent months after our first month of engagement, we hope we offer you value that not only meets but exceeds your expectations, however, we do understand that there might be situations where you don't want to continue your promotional services and in such cases you can inform us at-least 2 days before the following month's start date so that we have enough time to process your cancellation [an invoice will be sent to you at-least 4 days before the start of any subsequent month]

Q. What makes you different?

A. We could be your best bet as we are the one stop solution to all your digital troubles. From graphics and website design and development to marketing services, including SEO, PPC, SMM, Content creation, along with ecommerce solutions, Amazon sales and Business material (business cards, brochures, pamphlets) printing, Softvictor Solutions will be a consistent partner to your success.

Hire US! We are eagerly waiting to exceed your expectations.

In just six years, SoftVictor has carved a name for itself, for being the best in terms of both out of box solutions and speedy delivery.